FAQ

Straight answers to the questions we get most.

Six quick answers before you buy.

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It's a spray-on protective coating you apply by hand in one step. It isn't a professionally installed, multi-year ceramic coating, and we don't claim it is. What it does is clean the surface, add gloss, and leave a water-repellent finish without booking a detailer.

CARBN ONE is made for paint, glass, plastic trim, and wheels. If you have matte paint, a wrap, or a protective film, or you're simply unsure, test a small hidden area first.

Not for light dust and everyday grime, that's what it's designed for. For heavy mud, sand, or road grit, rinse the car first. Wiping grit across paint can scratch it, whatever product you use.

It's formulated to hold up over repeated washes. How long the water beading lasts depends on the weather, how often you wash, and whether the car is garaged or parked outside. When water stops beading on the surface, it's time to reapply.

Our 30-Day Performance Guarantee covers you. If CARBN ONE doesn't clean, add gloss, or leave a water-repellent finish the way we describe, contact us within 30 days of delivery for a full refund or replacement. You don't need to send the bottle back. This sits on top of your rights under Australian Consumer Law.

Orders are dispatched within 1 to 2 business days. Standard shipping is free and takes 5 to 10 business days. Express takes 3 to 5 business days for an additional cost. You'll get a tracking number by email once it ships.