Orders

Track Your Order

Enter the tracking number from your dispatch email to see the latest status straight from Australia Post.

This opens Australia Post's own tracking page in a new tab.

Where to find your tracking number

Your tracking number is in the dispatch confirmation email we send once your order leaves our warehouse, usually within 1 to 2 business days of ordering. Check your spam or promotions folder if you can't see it.

When tracking updates

It can take a little time after dispatch for the first scan to appear on Australia Post's system. For expected delivery timeframes, see our Shipping Policy.

Can't find your tracking number, or it's not updating?

Get in touch via our Contact Us page with your order number and we'll look into it for you.